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Privacy Policy

How Mahumbane Consulting collects, uses, and protects your personal information.

Last Updated: 1 January 2025  |  Effective Date: 1 January 2025

1. Introduction

Mahumbane Consulting (Pty) Ltd ("Mahumbane", "we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or engage with our services.

2. Information We Collect

2.1 Information You Provide

We collect personal information that you voluntarily provide to us, including:

  • Name and surname
  • Email address
  • Phone number
  • Company name and job title
  • Physical and postal address
  • Information provided in enquiry forms or correspondence

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used to improve our website and services.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your enquiries and provide requested services
  • To process orders and deliver products
  • To send you relevant product information, quotes, and updates (with your consent)
  • To comply with legal and regulatory obligations
  • To improve our website and services
  • To maintain our business records

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our business (subject to confidentiality obligations)
  • Regulatory authorities when required by law
  • Professional advisors such as attorneys and accountants

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer required, we will securely delete or anonymise it.

7. Your Rights

Under POPIA, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Object to the processing of your information
  • Lodge a complaint with the Information Regulator

To exercise these rights, please contact us at sales@mahumbanegroup.co.za.

8. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: